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Nova

Support

Get help with your Nova products. Find answers, contact support, and explore resources.

Frequently Asked Questions

When will Studio Pro be available?

Studio Pro reservations are open now, with initial shipments planned for 2026. Sign up on the product page to be notified when your configuration is ready to ship.

What warranty is included with Nova products?

All Nova hardware includes a 2-year limited warranty covering manufacturing defects and hardware failures. Extended warranty options are available at purchase.

Do you ship internationally?

Yes. Shipping within UAE is free. International shipping is available to select regions—rates and availability vary by product and destination.

What is Nova OS?

Nova OS is a Fedora-based, Arm-native operating system designed specifically for Nova hardware. It comes pre-installed on all Nova devices at no additional cost.

Contact Us

Sales & Pre-orders

Questions about products, pricing, or placing a reservation? Our sales team is ready to help.

sales@productnova.ae

Technical Support

Need help with setup, troubleshooting, or service requests? Contact our support team.

support@productnova.ae